BSB40120 – Certificate IV in Business


This qualification reflects the role of
individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that
require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined 
range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance
 to others with some limited responsibility for the output of others


This qualification is nationally recognised under the Australian Qualifications Framework (AQF).


fee-for-service students over the age of 18, who are working or want to work in the Business field or completed Certificate III
 qualification within Business training package or similar qualification.

Learners with experience in the relevant industry or education can apply for Recognition of Prior Learning (RPL) and Credit
LEARNING AND CREDIT TRANSFER’ section or contact Trinity Institute of Business Studies.


Qualification Package Entry Requirements

No Specific entry requirements are for this course according to qualification package.

Trinity Institute of Business Studies admission requirements

In addition to Qualification Package entry requirements, TIBS has the following admission requirements for all students:

       Applicant must be of the age 18 years or over at the time of the scheduled course commencement.

       Entry into this course requires successful completion of an Australian Year 12 qualification or equivalent.

       Applicants are required to have successfully completed a Language, Literacy and Numeracy (LLN) test and Pre-Training
Review before training commencement. ACSF level 3 is required in reading, writing, learning, oral communication, and
numeracy.The student may be exempted from LLN test if student has already completed an Australian Qualification of 
Certificate IV or higher level prior to enrolment.  

Required Australian Core Skills Framework (ACSF) level

ACSF level 3 is required in reading, writing, learning, numeracy and oral communication.


No licensing, legislative or certification requirements apply to this qualification at the time of publication.


Training Pathway

Further training pathways from this qualification include, but are not limited to, higher education in same field, e.g.,
BSB50120 – Diploma of Business.

Employment Pathway

Occupational titles may include:

       Personal Assistant

       Project Officer

       Office Administrator

       Executive Personal Assistant


       Customer Service representatives

       Sales Agent

       Sales Account Assistant

Please refer to the following source for Pathway and employment outcomes and Job Pathways Charts illustrating
potential career pathways within that industry.



The program takes place in a classroom environment with access to a simulated environment where required.

The participants in each program group will be provided with detailed learning resources (along with online access) to support
 the learning and assessment activities. These resources will include learning, assessment and other reference material
relevant to the unit of competency being delivered.


This course is offered over 6 months including holidays, given that no credit transfer or RPL is achieved. Students need to gain
 competency in 12 units (6 core units and 6 elective units) to successfully complete this course.


The underlying principle of Nationally Recognised Training is that a learner does not have to repeat training and assessment
 that has already been undertaken.

Trinity Institute of Business Studies has a Recognition of Prior Learning (RPL) and Credit Transfer Policies and Procedures
and can be found at Trinity Institute of Business Studies ’s website, which outlines in detail a process to be followed for
granting recognition and credit transfer. This is supported through the RPL guidelines for this qualification which focus specifically
 on all units.

Learners are encouraged to apply for RPL prior to or immediately after formal enrolment but prior to the facilitated delivery of
 units to ensure that they do not miss any training opportunities offered should they be unsuccessful in the RPL process. 

Credit Transfer relates to the recognition of learning achieved through formal education and training, and involves assessing 
a previously completed course or units to see if it provides equivalent learning or competency outcomes to those required within
the current course of study. Learners must provide transcripts of

results and/or statements of attainment for credit transfer to be

Where a learner is successful in the RPL or Credit Transfer (CT) application, the units to be undertaken and course duration
will be adjusted accordingly.

Where RPL is granted, learners do not have to participate in further training and assessment for skills and knowledge that
they already possess.


       TuitionFee: AUD XXX

       Material Fee: AUD XXX

       Application/Registration Fee: AUD XXX (Non-refundable)

       RPL Fee: AUD XXX per unit

Note: Students will be provided the option of Easy Monthly Instalments. Students are advised contact the Institute in relation
 to the updated and recent fees for the course. Course fee is subject to change.

Terms and Conditions:

       Trinity Institute of Business Studies does not accept fee amount more than $1500 in advance as fee payment.

       Trinity Institute of Business Studies will strive to maintain highly competitive fair and reasonable fee structures.

       Trinity Institute of Business Studies adjusts its fees and charges from time to time. Changes to fees will be fairly and 

       equitably applied, advertised and clearly
indicate the date from which the change will take effect.

       Trinity Institute of Business Studies provides details of course fees in all course information.

       Trinity Institute of Business Studies will ensure these fees are applied and communicated to clients prior to enrolment.

       In accordance with the Standards for RTOs 2015, Trinity Institute of Business  Studies adopts the following to
 protect fees paid in advance:

▪         Flexible payment arrangements/ options will accommodate individual circumstances. This can be in
     form of monthly instalments. 

▪         Fees must be paid in full before certification will be issued.

▪       Acceptable payment options can be made via credit card, direct debit, and EFT remittance to accommodate
    the diverse financial situations of clients.


As per package rules, 12 units must be completed. These include 6 core units and 6 elective units.

Core Units

BSBCRT411        Apply critical thinking to work practices

BSBTEC404         Use digital technologies to collaborate in a work environment

BSBTWK401        Build and maintain business relationships

BSBWHS411       Implement and monitor WHS policies, procedures and programs

BSBWRT411       Write complex documents

BSBXCM401        Apply communication strategies in the workplace

Elective Units

BSBPEF402         Develop personal work priorities

BSBPEF403         Lead personal development

BSBCMM411       Make presentations

BSBHRM413        Support the learning and development of teams and individuals

BSBLDR411         Demonstrate leadership in the workplace

BSBOPS504        Manage business risk


Please contact Trinity Institute of Business Studies for the intake dates.


Each unit is delivered and assessed as a standalone unit. Assessment comprises written assignments, activities and projects.
Students are required to attend training and assessment activities as scheduled.

Assessment is structured throughout the course. If students are unable to achieve competency, additional support is provided 
through mentoring and access to re-assessment as outlined in our policies and procedures. Assessment requires achievement
 across all tasks to demonstrate competence and may include:

                   Knowledge Questions



                   Project/ Project Portfolio

                   Case studies



This program takes place in a classroom environment with access to a simulated environment where required. Practical learning
 and assessment take place in a simulated environment. The simulated facilities are equipped with all the required equipment.

Students will be provided with access to the following resources, including online portal access, required to complete 
the qualification successfully upon enrolment:


       Student Workbooks and Resources

       PowerPoint Slides and Handouts

       Computers with Office Suite and appropriate software



Upon successful completion of this course, students will receive a nationally recognised BSB40120
– Certificate IV in Business. Students who do not complete all units may be eligible for a Statement of Attainment for partial completion of the BSB40120 –
Certificate IV in Business.